Lindley Village Surgery

Thomas Street, Lindley, Huddersfield, HD3 3JD

Telephone: 01484 651403

lindleyvillagesurgery@nhs.net

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Patient Survey

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1Past Experience

2About the Practice

3The Clinicians

Phone

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In the past 6 months, how easy have you found the following:*

	Very easy	Fairly easy	Not very easy	Very difficult	N/A
Getting through on the phone
Speaking to a doctor on the phone
Speaking to a nurse on the phone
Obtaining test results by phone

Think about the last time you tried to see a doctor fairly quickly. Were you able to see a doctor on the same day or in the next two weekdays that the surgery was open?*

Yes	No	Cant remember

If you weren't able to be seen during the next 2 weekdays, why was that?

There weren't any appointments

Times offered didn't suit

Appointment was with a Dr who I didn't want to see

Only a nurse was free but I wanted to see a Dr

Other

Please let us know the reason:*

How clean do you find the GP Surgery?*

Very clean	Fairly clean	Not very clean	Not at all clean

How helpful do you find the receptionists?*

Very	Fairly	Not very	Not at all

How long after your appointment time do you normally wait to be seen (excluding drop-in clinics)?*

I am normally seen on time	0-15 minutes	15-30 minutes	More than 30 minutes	Cant remember

How satisfied are you with the opening hours at the surgery?*

Very	Fairly	Neither satisfied nor dissatisfied	Quite dissatisfied	Very dissatisfied

How easy is it for you to get an appointment with a GP?*

Very easy	Fairly easy	Not very easy	Not at all easy	Don't know

The last time you saw a GP, how good was the GP at each of the following:*

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously

How easy is it for you to get an appointment with a Nurse?*

Very easy	Fairly easy	Not very easy	Not at all easy	Don't know

The last time you saw a Nurse, how good was the Nurse at each of the following:*

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously

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Opening Times

Monday08:00am to 06:30pm
Tuesday08:00am to 06:30pm
Wednesday08:00am to 06:30pm
Thursday08:00am to 06:30pm
Friday08:00am to 06:30pm
SaturdayCLOSED
SundayCLOSED

In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services, click here to learn more.

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Lindley Village Surgery

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