Appointments

View information below about how to book/cancel appointments.

Book an Appointment

Wanting to book an appointment? View your options by clicking get started below.

Cancel an Appointment

Wanting to cancel an appointment? View your options by clicking get started below.

Telephone Procedures

Type of enquiry:
When to call:
Urgent Appointment Requests
8:00am - 9:00am
Home Visits
9:00am - 10:30am
Routine Appointment Requests
10:30am - Onwards

Here at Lindley Village Surgery we operate an appointment only system. Our team of receptionists are here to assist you and will help in any way that they can. Please note If you cannot keep your appointment please let us know, so  it can be offered to someone else. It  is the responsibility of the patient to keep their appointment.

To book an appointment please phone the surgery, call in person or use the online appointment system. We have a number of appointments that can be booked up to six weeks in advance; we ask that patients who have difficulties in making an appointment on the day or the following day request these appointments. By operating this appointment system we aim to see all patients within 48 hours and accommodate patients wanting an appointment at a future time. If you have any further questions regarding appointments please scroll down.

FAQs

Frequently Asked Questions

View below some frequently asked questions about appointments ...

How long are appointments?

Appointments are usually around 10 minutes long. However, if you need to see the doctor for 2 separate issues please book 2 appointment slots. Allowing the clinician to assess both problems in good time.

Can I choose which doctor I see?

Yes, you can choose which doctor you wish to see, however in the event of holidays and sickness doctor availability is somewhat limited. If a doctor has started treating you it is best to remain with that doctor for a continuing problem.

What should I do if I need to cancel an appointment?

If you can no longer make your appointment please contact the surgery as soon as possible so appointment slots can be free for other patients to book into. *Please note it  is the responsibility of the patient to keep their appointment and multiple DNA's can lead to being removed from the patient list due to wasting clinical time. Thank you for your understanding.

Do you offer telephone appointments?

If you consider that a telephone appointment would be more appropriate we can offer this for you, if you would prefer this method of appointment please ask our receptionist team for this service.